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Archive for December 2014

For Best Results – Focus on the Outcome Not The Problem

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The average employee successfully achieves their basic objectives at work on a daily basis.  This is mainly due to the fact that an employee is only responsible for specific task on a daily basis. In the corporate world for most errors that come up there is a standard resolution used across the company to correct the problem. For many entrepreneurs who have worked in the corporate world, the first thing you will notice is the difference is your work flow. For entrepreneurs, the daily task we tackle could differ from day-to-day.

The difference between a good job and a job well done is the ability to go beyond merely achieving what your customer wants you to do, and break through to deliver unanticipated impact that can truly distinguish your work. Research shows that the most successful professionals were not those who simply exceeded their objectives – delivering 100% of their prescribed targets. The most successful were the ones who redefined their objectives. They didn’t just do what they were told; they focused on what really needed to be done.

A lot of times, people don’t know what they want until you show it to them. – Steve Jobs

It’s always good to agree with a client on what their problem is. But how to solve the problem doesn’t necessarily need the client’s input. There are so many different ways to solve one problem. As the professional, your job is to show your client what can be done to fix the problem. This is where thinking and working outside of the box comes in. There’s always the traditional way that things have been done. But successful entrepreneurs think differently. Having a negative situation that needs to be turned into a positive is not a problem. In business, this is a part of everyday life. The true task is in not only solving the problem, but creating a solution that causes a continuous impact.

  1. Define the problem
  2. Define the impact you want the solution to make
  3. Explore the solutions
  4. Choose a solution that works best
  5. Develop an action plan

By focusing on the outcome you make the process of the assignment easier. This approach is effective, but requires creativity, detail and lots of work. By focusing on the outcome, you’ll need to draw a plan to tackle a specific problem. This could mean implementing different plans for each problem.  Be sure to interact one on one with your clients as much as possible. This way, you will be able to alter your plan as you go, and still meet or exceed the expected outcome.

Professionals are paid for a reason – your client is paying for the use of your knowledge, experience, and your ability to execute with a positive impact. Remember to always look at problems more expansively. It’s not the task or assignment that is most important, but impact of the outcome.


Written by Beverly S. Davis

December 8, 2014 at 12:08 am

Posted in Entrepreneurship

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